![]() Up until a few years ago, H&R Block and other financial institutions offered something called Refund Anticipation Loans (RALs), which gave customers a quick, short-term loan secured by the amount of their anticipated refund with interest and other fees due upon the receipt of the actual IRS refund. One of H&R Block’s promoted products is a Refund Anticipation Check (RAC). Allegedly, H&R Block fails to fill out form 8863, sometimes leaving refund money on the table, and they do not provide the promised refund for the error. If that’s not a compelling reason for caution, consider also that the company in 2013 faced quite a few class-action lawsuits, most involving education-credit form 8863. ![]() Lawsuits say H&R Block isn’t always thorough. Specific details of our marketing campaigns are proprietary, but the Get Your Billion Back, America campaign is based on a Second Look study conducted by H&R Block in 2013. asked H&R Block for the studies but the company did not send them, only saying in an email: The other side of these statistics-which H&R Block generated in the first place-is that more than half of self-prepared tax returns were accurate, and four in five people (or 80%) could not find more money with H&R Block’s services. H&R Block provides some numbers to back up its statements, but its glass is half full. H&R Block also claims (according, again, to its own studies) it can help one in five people with self-prepared tax returns find more money. But notice that this claim comes with this fine print at the bottom of the screen: “Nearly half the tax returns people did themselves last year were inaccurate,” says the pool boy to the woman lounging in her chair.
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